He can to the room to inspect it and came back with some air freshener that he plugged in to the wall and made the atmosphere worst. I asked the front clerk if I could possibly move my room while I go to the laundry mat to clean my smoke filled clothes. The smoke smell was so thick I could barely breathe from my asthma 😩😫🤧and my COPD. I was woken up in trauma and quickly exited the building. The whole bottom floor was covered in smoke and had a burnt plastic smell. This morning around 7:45am the fire alarm went off. I made reservations and was placed in room 103. Your experience is no of concern for at least this location. It’s all about selling you a bigger time share. Something that really changes your perspective about being a owner with Wyndham. Worse part of being lied to, twice… is to be pissed off day 1 of your family vacation. Ten mins later the office is hounding us for the discounted tickets back for a refund. Nope, after the brief we left with our voucher. After which was the standard rep trying to pressure you into a point block sale. Wife and I sat through the brief which turned out to be the standard brief my wife and I sat through the last 4-5 years. So, my wife came down late to the meet which turned out kept a group of owners waiting in the briefing room 20 mins later than the assigned 9:30 time! Something that should have never happened. I was told that this couldn’t be done because the tickets were already reserved. I apologized and offered to pull out of the discounted ticket deal.
Vacation sidekick update#
I showed up for the update without my wife and was told that this was an issue. Unfortunately terms to which were required to get the discounted tickets weren’t clear. This was just a update on the new program available to members and after the update we could leave with the tickets. The rep told us that this wouldn’t happen. My wife and I made clear right off that we weren’t going to sit through a meeting and then be pulled into a sales office. While checking in at Ocean Boulevard 6/5/22 an owner update was presented in exchange for discounted tickets.
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